Premium After-Sales for Your Cold Roll Forming Machine, Worry-Free Production Always!
01
24/7 Global Responsive Service
We offer 24-hour online & offline technical support. No matter where you are, our professional team will reply to your inquiries within 2 hours and provide targeted solutions immediately, solving your problems without delay.
02
Professional On-Site
Installation & Training
Our certified engineers are available for door-to-door on-site installation, debugging and commissioning to ensure the machine runs stably at the first time. We also provide one-on-one operation & maintenance training for your staff until they master all core skills.
03
Comprehensive Warranty &
Spare Parts Supply
12 month overall warranty for the whole cold roll forming machine, 24 month warranty for core components; free repair and replacement for quality-related issues during warranty period; long-term supply at factory price after warranty.
04
Regular Follow-Up & Preventive
Maintenance
We establish exclusive customer files, conduct regular follow-up visits every 3 months to check machine running status, and send preventive maintenance plans proactively to avoid potential faults and extend machine service life.
05
Lifelong Technical
Upgrade & Guidance
Lifelong free technical consulting and guidance are provided for all our machines. We will notify you of available technical upgrades in time and offer cost-effective upgrade solutions to help your equipment keep up with industry development.
06
Efficient Fault
Troubleshooting
Equipped with remote diagnosis function, our team can locate most faults remotely and guide you to solve them on-site quickly; for complex problems, we will arrange engineers to arrive at your factory within 5-7 working days globally.
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